Account Manager – Government & Agency Sales

About MIRA Safety

MIRA Safety is a global leader in personal protective equipment (PPE) designed for military, law enforcement, first responders, and government agencies. Our mission is to provide world-class protective solutions that help safeguard those who protect others. As demand for high-reliability protective gear expands across government and institutional markets, we are growing our sales team to support our rapidly scaling operations.

Position Overview

We are seeking a driven Account Manager specializing in Government & Agency Sales to manage and grow our government procurement channels, including opportunities on GSA Advantage, HigherGov, and SAM.gov. This role is responsible for prospecting, qualifying, pursuing, and closing agency-level opportunities while managing the full sales cycle from lead generation through post-sale support.

The ideal candidate has previous government procurement sales experience, understands federal/state/local purchasing processes, and is comfortable working with GSA schedules, bid platforms, and compliance-driven procurement workflows.

Key Responsibilities

Government & Agency Sales

• Manage inbound and outbound agency sales opportunities including tender agents, procurement officers, and B2B institutional buyers.
• Actively monitor, evaluate, and pursue opportunities on GSA Advantage, HigherGov, and SAM.gov.
• Prepare quotes, proposals, compliance documentation, and supporting materials required for agency procurement.
• Guide customers through the purchasing process while ensuring compliance with government regulations and internal policies.
• Maintain a healthy opportunity pipeline through proactive outreach, bid tracking, RFI/RFQ responses, and relationship-building.

Account Management

• Serve as the primary point of contact for assigned agency accounts.
• Ensure a smooth order lifecycle, working cross-functionally with logistics, operations, and customer service teams.
• Track fulfillment status and customer delivery timelines to support accurate commission payout eligibility.
• Provide regular updates, reporting, and insights to leadership on pipeline health and opportunity progress.

Sales Execution & Process Management

• Process incoming and outgoing agency orders with accuracy and attention to detail.
• Maintain CRM records, opportunity notes, documentation, and order histories.
• Develop a clear understanding of MIRA Safety products, specifications, and use cases to effectively support agency customers.
• Align daily activities with sales goals and ensure consistent follow-up on active government opportunities

Required Qualifications

• 3+ years of experience in government procurement sales, public sector sales, or agency-focused account management.
• Experience working with GSA contracts, schedules, and government purchasing platforms (GSA Advantage, SAM.gov, etc.).
• Strong understanding of federal, state, and municipal purchasing processes.
• Excellent communication, proposal writing, and negotiation skills.
• Highly organized with the ability to manage multiple active bids and opportunities simultaneously.
• Proficiency with CRM systems and typical sales workflows.
• Ability to work independently, meet deadlines, and drive sales outcomes in a structured environment.

Preferred Qualifications

• Prior experience responding to RFQs/RFPs in PPE, defense, industrial supply, or related technical industries.
• Familiarity with HigherGov opportunity tracking.
• Experience in B2B sales of regulated safety, tactical, or emergency response equipment.